Seller Merchant onboarding

Register a Seller Merchant account for your seller (Platform Use Case)

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As a "Platform Merchant (Platform Business)" merchant, you'll need to register a "Seller Merchant" account for each seller/user via our APIs to adopt Platform Use Case.

To register a Seller Merchant account, you should check the following prerequisites:

  1. We only accept Japanese entities (both Corporation and Sole Proprietorship) to register a Seller Merchant account.
  2. Seller Merchant must have a Japanese Bank Account to receive payouts in JPY from KOMOJU.

1. Create a Seller Merchant account

Request Merchant: Create API to create a Seller Merchant account with platform_role set to seller.

curl -X POST https://komoju.com/api/v1/merchants \
-u <platform merchant secret key>: \
-d name='New Seller Merchant 1' \
-d platform_role="seller"
Request AttributeTypeDescription
namestringSeller Merchant's name
platform_roledropdownThe role of sub-merchant account. Please specify it as sellerhere.

2. Query the seller merchant’s live_application for required fields

Request Liveapplication: Show API with seller merchant's uuid you received from the previous step.

curl -X GET https://komoju.com/api/v1/live_application/{id}?locale=en \
-u platform_merchant_secret_key:

Response example

{
    "merchant_id": "5td723eoi9txn8sj545ww2mv1",
    "status": "incomplete",
    "payments_enabled": false,
    "payouts_enabled": false,
    "required_fields": [
        {
            "field": "company_information.company_phone",
            "field_name": "Company Phone",
            "field_type": "phone_number",
            "field_properties": {
                "minLength": 1,
                "pattern": "^([() \\-_+]*[0-9]){10}[() \\-_+0-9]*$"
            }
        },
				...
    ],
    "newly_required_fields": [],
    "errored_fields": []
}

Within required_fieldsarray, you'll able to see what kinds of information are required to proceed Seller Merchant registration. Following is the breakdown of each field property.

"field": "company_information.company_phone",
"field_name": "Company Phone",
"field_type": "phone_number",
"field_properties": {
  "minLength": 1,
  "pattern": "^([() \\-_+]*[0-9]){10}[() \\-_+0-9]*$"
}
  • field is the property name that should be used when submitting information for that field.
  • field_name is the localized name for the field that should be shown to the user.
  • field_type is the type of component that should be displayed.
  • field_properties includes information about restrictions on the value of the field.

(1) field_types

Different field_types are meant to help direct the types of form components shown to the user to help differentiate and format expected values.

TypeDescription
stringA string
dropdownA dropdown of values. field_properties['enum'] will contain the translation ↔ value pairings
radioA radio selection. field_properties['enum'] will contain the translation ↔ value pairings
checkboxA true/false checkbox field.
urla URL
texta text box intended for longer values (ex: descriptions) than string
emailan email
dateDatepicker that formats the date as “YYYY-MM-DD”
integera non-negative integer field
file_uploadA field that allows multiple files to be uploaded. The file should be uploaded to the merchant file upload endpoint. The value of the field should then be a list of the ids of the files uploaded.
single_file_uploadA field that allows one file to be uploaded. The file should be uploaded to the merchant file upload endpoint. The value of the field should then be the id of the file uploaded.
service_agreementShould be represented as a checkbox, but will also have an extra external_links field property that links to the actual service agreement(s)

(2) field_properties

field_properties provide information on the properties of the field.

PropertyDescriptionExample
enumA dictionary of option ↔ value mapping. The option is localized based on locale"enum": { "Sole Proprietor": "sole_proprietor", "Corporation": "corporation" }
minLengthminimum length of the string/text"minLength": 1
minimumminimum value for fields of integer field_type"minimum": 0
maximummaximum value for fields of integer field_type"maximum": 2147483647
formatFollows the possible built-in formats as specified by https://json-schema.org/understanding-json-schema/reference/string.html#built-in-formats
Currently only date or email
"format": "email"
patternRegex pattern for formatting values"pattern": "^([() \-_+]_[0-9]){10}\[() \-_+0-9]\_$"
external_linksa list of URLs linking to hosted service agreements"external_links": ["https://example.com"]

3. Uploading files for merchants

Some field_types (single_file_upload, file_upload) require that files be uploaded via our merchant file API first, then the UUID(s) submitted as the value for the live_application.

Request File: Create API to upload the files for Seller Merchant onboarding.

We only accept jpg, png, and pdf formats. Besides, each file size should be smaller than 10MB.

curl -X POST https://komoju.com/api/v1/merchants/{id}/files \
  -u platform_merchant_secret_key: \
  -F "paper=/path/to/file"

The response will look like:

{
    "id": "6ssx1zxovw3fgmdsdd1zuzr5u",
    "resource": "file",
    "filename": "blank.png",
    "size": 998,
    "mime_type": "image/png",
    "created_at": "2023-01-10T12:16:00.819+09:00",
    "updated_at": "2023-01-10T12:16:01.085+09:00"
}

4. Submitting fields

Based on the required_fields received in step 2, information can now be submitted for the Seller Merchant via Live Application: Update API.

Here’s an example of submitting company_information.company_name

curl -X PATCH https://komoju.com/api/v1/live_application/{id} \
  -u platform_merchant_secret_key: \
  -d "company_information.company_name=My Company"

If successful, the response will include any additional required fields based on what was just submitted. In the case of company_name, newly_required_fields will be blank as no additional fields rely on the value company_name.

An example of newly_required_fields

If you submit sole_proprietor as the company_information.corporation_type

curl -X PATCH https://komoju.com/api/v1/live_application/{id} \
  -u platform_merchant_secret_key: \
  -d "company_information.corporation_type=sole_proprietor"

In the response, see that newly_required_fields now includes sole_proprietor_proofs.

"newly_required_fields": [
      {
          "field": "company_information.sole_proprietor_proofs",
          "field_name": "Sole proprietor proofs",
          "field_type": "file_upload",
          "field_properties": {}
      }
  ]

newly_required_fields are only shown upon update and return new fields that should be added to the form as a result of the last update to live_application.

5. Completing the live_application

Since the required information can be different based on your user's conditions (eg: corporation, sole proprietorship...etc), our API responses will guide you through the entire onboarding flow step-by-step by providing further fields under required_fields and newly_required_fields arrays.

The live_application fields should continue to be filled out until required_fields, newly_required_fields, and errored_fields are all empty. At that point, the application is considered complete.

Overall, there are mainly five categories of the required information, you can check the comprehensive items under each category.

(1) KOMOJU service agreements acceptance

To provide Platform Model services to your sellers, KOMOJU must establish a direct contractual relationship with them. It requires each Seller Merchant to consent to KOMOJU Merchant Services Terms of Use and Privacy Policy. It’s your responsibility to make sure your sellers consent to the above agreements when registering a Seller Merchant account on KOMOJU via your interfaces.

Referencing KOMOJU's service agreement

As a minimum requirement, you must present your sellers with the links to the correct terms and they must expressly consent to those terms when starting the onboarding process. Below are the recommended steps:

  1. Requesting Liveapplication: Show API to retrieve the URLs of KOMOJU Merchant Services Terms of Use and Privacy Policy from service_agreement.agreed_to_tosfield.
  2. Presenting those terms to your sellers on your platform when they start to opt in the service.
  3. Passing your seller's consent back to KOMOJU via service_agreement.agreed_to_tosfield in Live Application: Update API.

Here's an example of how you can present our terms to your users via your interface.

(2) Company information

Below is the comprehensive list of required company-related information.

FieldTypeDescription
company_information.company_countrydropdownCountry of company's entity.

- Since only a Japanese entity is allowed to use our service at this moment, you must select JP.
company_information.corporation_typeradioThe type of company, eithercorporation or sole_proprietor
company_information.company_phonephone_numberCompany's phone number
company_information.share_capital_amountintegerCompany's share capital.

- This field is required when the company type is corporation.
company_information.share_capital_currencydropdownThe currency of the company's share capital.

- This field is required when the company type is corporation.
company_information.registration_numberstringThe corporate number is a 13-digit unique identifier for every Japanese corporation. (reference)

- This field is required when the company type is corporation.
company_information.company_namestringCompany's name
company_information.company_name_kanastringCompany's Katakana name
company_information.company_name_alphabetstringCompany's Alphabet name
company_information.company_postal_codestringPostal code of company's address
company_information.company_prefecture_statestringPrefecture of company's address
company_information.company_prefecture_state_kanastringPrefecture of company's address in Katakana
company_information.company_citystringCity of company's address
company_information.company_city_kanastringCity of company's address in Katakana
company_information.company_addressstringCompany's address
company_information.company_address_kanastringCompany's address in Katakana
company_information.company_url (*)urlThe URL of the company's official site.

- If Seller Merchant doesn't have a company site, it's fine to leave it as null.
company_information.industry_descriptiontextDescription of the industry that the company belongs to
company_information.business_descriptiontextDescription of the company's business
company_information.employee_numberintegerNumber of employees
company_information.establishment_datedateThe date of the company's establishment
company_information.office_namestringName of the company's Customer Support Department.
(Please provide information that can be disclosed to Seller Merchant's customers.)
company_information.contact_emailemailEmail to contact the company's Customer Support
(Please provide information that can be disclosed to Seller Merchant's customers.)
company_information.contact_phonephone_numberPhone number to contact the company's Customer Support
(Please provide information that can be disclosed to your user's customers.)
company_information.sole_proprietor_proofsfile_uploadProvide proof of registration of sole proprietorship.

- This field is required when the company type is sole_proprietor.

(3) Personal Information

Below is the comprehensive list of required Representative Director and Applicant information.

In the case of a corporation:

  • It's fine if the Representative Director and Applicant are the same person.
  • The Applicant must be the person who has the authority to make decisions on corporate contracts.

In the case of a sole proprietorship:

  • Since the Representative Director and the Applicant should be the same person, you only need to fill out representative_directorrelated fields.
FieldTypeDescription
representative_director_information.first_namestringRepresentative Director's first name
representative_director_information.first_name_kanastringRepresentative Director's first name in Katakana
representative_director_information.last_namestringRepresentative Director's last name
representative_director_information.last_name_kanastringRepresentative Director's last name in Katakana
representative_director_information.date_of_birthdateRepresentative Director's date of birth
representative_director_information.genderradioRepresentative Director's gender
representative_director_information.countrydropdownCountry of Representative Director's residence address
representative_director_information.postal_codestringPostal code of Representative Director's residence address
representative_director_information.prefecture_statestringPrefecture of Representative Director's residence address
representative_director_information.prefecture_state_kanastringPrefecture of Representative Director's residence address in Katakana
representative_director_information.citystringCity of Representative Director's residence address
representative_director_information.city_kanastringCity of Representative Director's residence address in Katakana
representative_director_information.addressstringAddress of Representative Director's residence address
representative_director_information.address_kanastringAddress of Representative Director's residence address in Katakana
representative_director_building.name (*)stringThe building name of Representative Director's residence address.

- If the address doesn't have a building name, it's fine to leave it as null.
representative_director_building.name_kana (*)stringThe building name in Katakana of Representative Director's residence address.

- If the address doesn't have a building name, it's fine to leave it as null.
representative_director_information.phonestringPhone number of Representative Director
representative_director_information.identity_document_typedropdownThe copy of Representative Director's identity document.

- This field is required when the company type is sole_proprietor.
- Any of the following is acceptable:
1. Passport
2. Driver's license
3. ID card
4. My Number Card
representative_director_information.identity_frontsingle_file_uploadUpload a picture or scan of the front side of the Representative Director's identity document
representative_director_information.identity_backsingle_file_uploadUpload a picture or scan of the back side of the Representative Director's identity document

- The back side is required if the doc type is Driver's License or ID Card.
applicant_information.countrydropdownCountry of Applicant's residence address

- This field is required when the company type is corporation.
applicant_information.first_namestringApplicant's first name

- This field is required when the company type is corporation.
applicant_information.first_name_kanastringApplicant's first name in Katakana

- This field is required when the company type is corporation.
applicant_information.last_namestringApplicant's last name

- This field is required when the company type is corporation.
applicant_information.last_name_kanastringApplicant's last name in Katakana

- This field is required when the company type is corporation.
applicant_information.genderradioApplicant's gender

- This field is required when the company type is corporation.
applicant_information.date_of_birthdateApplicant's date of birth

- This field is required when the company type is corporation.
applicant_information.identity_document_typedropdownThe copy of Applicant's identity document.

- This field is required when the company type is corporation.
- Any of the following is acceptable:
1. Passport
2. Driver's license
3. ID card
4. My Number Card
applicant_information.identity_frontsingle_file_uploadUpload a picture or scan of the front side of the Applicant's identity document

- This field is required when the company type is corporation.
applicant_information.identity_backsingle_file_uploadUpload a picture or scan of the back side of the Applicant's identity document

- The back side is required if the doc type is Driver's License or ID Card.

(4) Site Information

Below is the comprehensive list of required site-related information.

  • The store address should match the one listed on the website that hosts the Specified Commercial Transactions Law URL.
FieldTypeDescription
site_information.site_namestringSite's name

- Site Name should be consistent with the name of the actual store.
site_information.site_name_kanastringSite's Katakana name
site_information.site_name_alphabetstringSite's Alphabet name
site_information.site_urlstringSite's URL
site_information.note (*)stringIf making a payment on Seller Merchant's store requires any login information or other credentials, please supply them here.
We may need to view the entire payment flow from the end-user perspective during screening.

- If the store doesn't require any logic information, it's fine to leave it as null.
site_information.establishment_datedateThe date of the site's establishment
site_information.industry_typedropdownThe industry type of the site's services and products.

- If you're unsure, please select other_not_listed_category.
site_information.site_annual_salesintegerAnnual sales forecast of the store
site_information.site_annual_sales_currencydropdownThe currency of annual sales forecast
site_information.site_average_transactional_valueintegerThe average order value of the store
site_information.site_average_transactional_currencydropdownThe currency of the average order value
site_information.site_minimum_product_pricing_centsintegerThe minimum price of a product in the store
site_information.site_minimum_product_pricing_currencydropdownThe currency of the minimum price
site_information.site_maximum_product_pricing_centsintegerThe maximum price of a product in the store
site_information.site_maximum_product_pricing_currencydropdownThe currency of the maximum price
site_information.store_countrydropdownThe country of the store address.

- The store address should match the one listed on the website that hosts the Specified Commercial Transactions Law URL.
site_information.store_postal_codestringThe postal code of the store address.
site_information.store_prefecture_statestringThe state of the store address
site_information.store_prefecture_state_kanastringThe state of the store address in Katakana
site_information.store_citystringThe city of the store address
site_information.store_city_kanastringThe city of the store address in Katakana
site_information.store_addressstringStore's address
site_information.store_address_kanastringStore's address in Katakana
site_information.sctl_urlurlThis represents Specified Commercial Transactions Law URL.

- Please place the Specified Commercial Transactions Law page in a location that can be accessed directly from the top page.
- Note: A Specified Commercial Transaction Act page is required when operating an online shop in Japan. During the review process, we check if the page exists and confirm the contents of the page. Please refer to this link for the appropriate content for the page.
site_information.sales_permit_requiredradioDoes the seller's business require a sales permit to be able to sell the products described? (Secondhand Dealer License, Liquor Sales License, Cosmetics Manufacturing and Sales License, Pharmaceutical Sales License)
site_information.sales_permitsfile_uploadUpload the copies of Sales permits if the answer is true in site_information.sales_permit_required
site_information.aup_acceptedterms_of_servicePlease ensure the seller has acknowledged and agreed with the acceptable use policy.

(5) Bank Account information

Below is the comprehensive list of required bank account information.

  • If you are a corporation, you can only register an account in the name of the corporation you applied for. If you are a sole proprietor, you can only register an account in the name of the representative or business name.
  • Please read this guide first to ensure you provide the bank account information correctly.

❗️

Possible payout delay

If the account holder name is incorrect, there may be a delay in receiving the payout. Please make sure to accurately enter the half-width kana name as it appears in your bank passbook.

FieldTypeDescription
bank_account_information.transfer_typedropdownLimited to Japanese bank accounts. Therefore, the option is limited to domestic.
bank_account_information.default_frequencydropdownYou can decide the frequency that KOMOJU pays out to your user, either weekly or monthly.

- Learn more about payout frequency here
bank_account_information.zengin_bank_namestringBank's name
bank_account_information.zengin_bank_codestringBank's code
bank_account_information.zengin_branch_namestringBank branch's name
bank_account_information.zengin_branch_codestringBank branch's code
bank_account_information.zengin_account_typedropdownThe bank account type, either ordinary or checking
bank_account_information.zengin_account_numberstringThe bank account number.

- Please refer to this guide before filling out. If the bank of your bank account is under ゆうちょ銀行, please also refer to this guide to see how to convert 8-digit ゆうちょ銀行's account number to 7 digits.
bank_account_information.zengin_account_holder_kanastringAccount holder's Katakana name.

- If the account holder's name is incorrect, there may be a delay in receiving the payout. Please make sure to accurately enter the half-width kana name as it appears in your bank passbook.
bank_account_information.currencydropdownLimited to JPY option since we only support Japanese domestic bank accounts for payout.

6. Checking submitted information

Querying the Liveapplication: Show again to review all submitted information populated under submitted_fields array with any previous information provided.

7. Setup the webhook

You can set up Webhook to subscribe to the events so that you'll receive a notification immediately after the review status of a Seller Merchant's application has any update.

  • Learn more about Webhook events for Platform Model here

8. Specify Owned Payment Methods of Seller Merchant

📘

Your Common Payment Methods specifies the available Owned Payment Methods for all your Seller Merchants

Please be mindful that only payment methods in Common Payment Methods are available for Owned Payment Methods of Seller Merchant. You can refer to here for more details.

In this stage, you should apply for the payment methods that your Seller Merchant wants to adopt on behalf of it. First, you can check all applicable payment methods in submitted_payment_methods and unsubmitted_payment_methodsby requesting Live Application: Payment Methods API:

curl -X GET https://komoju.com/api/v1/live_application/{id}/payment_methods \
  -u platform_merchant_secret_key: \
  • submitted_payment_methodsshows the applicable payment methods Seller Merchant has applied for.
  • unsubmitted_payment_methods shows the available payment methods Seller Merchant has not applied for yet.

Then, you should request Live Application: Update Payment Method API to apply for a specific payment method for your seller.

Below are the details when applying for each payment method:

(1) VISA/MasterCard

Payment methods: visa_mastercard_credit_card

Available for corporation andsole_proprietor

Note: 3D Secure 2.0 will be used for all credit card payments except some integration types. For more details, please see this article (Japanese).

To enable credit card payments on your user's account, we need to acquire the following information about your user's business.

1st stage questionnaire:

FieldTypeDescription
shared_payment_method_data.has_processed_cc_beforecheckboxQuestion: Has your user's business processed credit card transactions before?
Option:
1. True
2. False
shared_payment_method_data.processes_card_infocheckboxQuestion: Does you user intend to save or process credit card details?
Option:
1. True
2. False

- Should select Falsehere since you should process the card instead of your seller.
shared_payment_method_data.conducts_door_to_door_salescheckboxQuestion: Does your user's company operate Door-to-Door sales?
Option:
1. True
2. False
shared_payment_method_data.conducts_telemarketingcheckboxQuestion: Does your company operate Telemarketing Sales?
Option:
1. True
2. False
shared_payment_method_data.conducts_mlm_schemecheckboxQuestion: Does your company operate Network Marketing?
Option:
1. True
2. False
shared_payment_method_data.conducts_business_opportunity_schemecheckboxQuestion: Does your company operate Business Opportunity (Biz-Opp)?
Option:
1. True
2. False
shared_payment_method_data.provides_specified_continuous_servicescheckboxQuestion: Does your company provide specified continuous services (aesthetic salon, beauty care, language class, tutoring, tutoring school, marriage introduction service, computer class)?
Option:
1. True
2. False
shared_payment_method_data.violated_consumer_contract_actcheckboxQuestion: Has your business violated the Consumer Contract Act (消費者契約法) and lost a lawsuit due to the violation(s) in the past 5 years?
Option:
1. True
2. False
shared_payment_method_data.violated_commercial_transaction_actcheckboxQuestion: Has your business violated the Specified Commercial Transaction Act (特定商取引法) in the past five years and lost a lawsuit due to the violation(s) in the past?
Option:
1. True
2. False

2nd stage questionnaire: Reporting on Security Measures

KOMOJU has been requested by the Ministry of Economy, Trade and Industry (METI), the Japan Credit Association (JCA), and other organizations to request that EC merchants planning to introduce new credit card payment systems declare the status of their security measures based on the "Security Checklist" developed by the Credit Transaction Security Measures Council.
The "Security Checklist" is a list of basic security measures that the Credit Card Transaction Security Council has compiled as part of the security measures that merchants should implement in order to build and operate EC sites, and covers the basic security measures set forth in the "Credit Card Security Guidelines (Version 4.0)" published by METI. We request that merchants newly applying for credit card settlement services declare the security measures listed on the next page based on this checklist and agree to implement and maintain the security measures. We have received guidance that if you do not agree to follow the above guidelines, you should not enter into a contract with us. Thank you for your cooperation.

If you are a merchant who plans to introduce KOMOJU credit card payment systems, please indicate your implementation status of the following security measures. If the system has not yet been established, please answer on the premise that the items for each key measure will be satisfied upon completion of the establishment of the system. Also, please answer on the premise that the measures will be maintained not only at the time of signing a new franchise agreement, but also continuously after the agreement is signed.
In principle, all items must be checked for a contract to be concluded. However, since the status of installation of each security measure is dependent on the system environment of your company, please check with your internal system staff or contracted system developer before checking the status of each security measure. If your system is outsourced, please confirm the status of the outsourced system before responding to our inquiry.

Topic 1: Measures against inadequate access restrictions on the administrator's screen and administrator ID/PW mismanagement

FieldTypeDescription
visa_mastercard_credit_card.access_restrictionscheckboxQuestion: Restrict IP addresses accessible to administrators; if IP addresses cannot be restricted, set access restrictions such as basic authentication on the administrator screen.
Option:
1. true= Implemented (to be implemented)
2. false= Not known
visa_mastercard_credit_card.mfa_implementationcheckboxQuestion: Adopt two-step or two-factor authentication to prevent unauthorized use of acquired accounts.
Option:
1. true= Implemented (to be implemented)
2. false= Not known
visa_mastercard_credit_card.account_lockcheckboxQuestion: In the login form of the administrator screen, enable the account lock function and lock the account after 10 or less failed login attempts (based on PCI DSS ver 4.0).
Option:
1. true= Implemented (to be implemented)
2. false= Not known

Topic 2: Measures against inadequate settings due to exposure of data directories

FieldTypeDescription
visa_mastercard_credit_card.public_directoriescheckboxQuestion: Do not place important files in public directories. (Make certain directories private. Place important files in directories other than public directories.)
Option:
1. true= Implemented (to be implemented)
2. false= Not known
visa_mastercard_credit_card.file_extension_restrictionscheckboxQuestion: Configure settings such as restricting file extensions and files that can be uploaded by web servers and web applications.
Option:
1. true= Implemented (to be implemented)
2. false= Not known

Topic 3: Periodic vulnerability assessments or penetration tests, and measures to address web application vulnerabilities.

FieldTypeDescription
visa_mastercard_credit_card.vulnerability_assessmentscheckboxQuestion: Conduct periodic vulnerability assessments or penetration tests, and take necessary corrective actions.
Option:
1. true= Implemented (to be implemented)
2. false= Not known
visa_mastercard_credit_card.sql_injection_and_xsscheckboxQuestion: As measures against SQL injection vulnerabilities and cross-site scripting vulnerabilities, use the latest plug-ins (preferably those without such vulnerabilities) and upgrade software versions.
Option:
1. true= Implemented (to be implemented)
2. false= Not known
visa_mastercard_credit_card.source_code_reviewcheckboxQuestion: If a web application is developed or customized, conduct a source code review to confirm that it has been securely coded. Check input values of input forms at the same time.
Option:
1. true= Implemented (to be implemented)
2. false= Not known

Topic 4: Installation and operation of anti-virus software as measure against malware

FieldTypeDescription
visa_mastercard_credit_card.anti_virus_softwarecheckboxQuestion: Install anti-virus software as measures against malware detection/removal, etc., and update signatures, perform periodic full scans, etc.
Option:
1. true= Implemented (to be implemented)
2. false= Not known

Topic 5: Countermeasures against malicious validation and credit masters

FieldTypeDescription
TBDcheckboxQuestion: One or more of the following measures are implemented against malicious validation and credit masters*.
- Restrict access from suspicious IP addresses
- Restrict input from the same account and hide error content so that error content is not known in the event of an error
- Identity verification, including EMV 3-D Secure and SMS notification
- Take measures such as setting a limit on the number of validity checks.
Option:
1. true= Implemented (*You do not need to take any additional measures, if your Platform Merchant may clear this item by introducing 3D Secure at KOMOJU.)
2. false= Not known

Topic 6: Countermeasures against unauthorized login

FieldTypeDescription
TBDcheckboxQuestion: Does your site have a user login function (i.e., register/maintain a credit card number and log in to use that card number)?
Option:
1. true= Yes
2. false= No

Topic 7: If you answered true to the question in Topic 6, please answer the following questions regarding the anti-fraud login measures implemented in your system. (According to the rules of the Japan Credit Association, one or more of the measures listed below must be implemented in each of the following situations: member registration, member login authentication, and user attribute information change.)

(1) Question: Please check if you have implemented effective measures to prevent fraudulent use at the time of member registration (credit card number registration).

  • Option: Can select one or multiple of the following
FieldTypeDescription
TBDcheckboxRestrict access from suspicious IP addresses
TBDcheckboxIdentification by two-factor authentication, etc.
TBDcheckboxConfirmation of personal information at the time of member registration
TBDcheckboxFraud detection system (Fraud service)

(2) Question: Please check if you have implemented effective countermeasures against fraudulent logins during login authentication after member registration.

  • Option: Can select one or multiple of the following
FieldTypeDescription
TBDcheckboxRestrict access from suspicious IP addresses
TBDcheckboxIdentification by two-factor authentication, etc.
TBDcheckboxTighten limits on the number of login attempts (to address account password cracking)
TBDcheckboxEmail and SMS notifications upon login, throttling, etc.
TBDcheckboxDevice fingerprints, etc.

(3) Question: Please check if you have implemented effective measures to prevent fraudulent use when changing member attributes (name, address, email address, etc.) after login.

  • Option: Can select one or multiple of the following
FieldTypeDescription
TBDcheckboxRestrict access from suspicious IP addresses
TBDcheckboxIdentification by two-factor authentication, etc.
TBDcheckboxFraud detection system (Fraud service)

(2) JCB/AMEX/Diners (Japan)

Payment methods: jcb_amex_diners_credit_card

Available for corporation andsole_proprietor

Note: 3D Secure 2.0 will be used for all credit card payments except some integration types. For more details, please see this article (Japanese).

To enable credit card payments on your user's account, we need to acquire the following information about your user's business.

1st stage questionnaire:

FieldTypeDescription
shared_payment_method_data.has_processed_cc_beforecheckboxQuestion: Has your user's business processed credit card transactions before?
Option:
1. True
2. False
shared_payment_method_data.processes_card_infocheckboxQuestion: Does you user intend to save or process credit card details?
Option:
1. True
2. False

- Should select Falsehere since you should process the card instead of your seller.
shared_payment_method_data.conducts_door_to_door_salescheckboxQuestion: Does your user's company operate Door-to-Door sales?
Option:
1. True
2. False
shared_payment_method_data.conducts_telemarketingcheckboxQuestion: Does your company operate Telemarketing Sales?
Option:
1. True
2. False
shared_payment_method_data.conducts_mlm_schemecheckboxQuestion: Does your company operate Network Marketing?
Option:
1. True
2. False
shared_payment_method_data.conducts_business_opportunity_schemecheckboxQuestion: Does your company operate Business Opportunity (Biz-Opp)?
Option:
1. True
2. False
shared_payment_method_data.provides_specified_continuous_servicescheckboxQuestion: Does your company provide specified continuous services (aesthetic salon, beauty care, language class, tutoring, tutoring school, marriage introduction service, computer class)?
Option:
1. True
2. False
shared_payment_method_data.violated_consumer_contract_actcheckboxQuestion: Has your business violated the Consumer Contract Act (消費者契約法) and lost a lawsuit due to the violation(s) in the past 5 years?
Option:
1. True
2. False
shared_payment_method_data.violated_commercial_transaction_actcheckboxQuestion: Has your business violated the Specified Commercial Transaction Act (特定商取引法) in the past five years and lost a lawsuit due to the violation(s) in the past?
Option:
1. True
2. False

2nd stage questionnaire: Reporting on Security Measures

KOMOJU has been requested by the Ministry of Economy, Trade and Industry (METI), the Japan Credit Association (JCA), and other organizations to request that EC merchants planning to introduce new credit card payment systems declare the status of their security measures based on the "Security Checklist" developed by the Credit Transaction Security Measures Council.
The "Security Checklist" is a list of basic security measures that the Credit Card Transaction Security Council has compiled as part of the security measures that merchants should implement in order to build and operate EC sites, and covers the basic security measures set forth in the "Credit Card Security Guidelines (Version 4.0)" published by METI. We request that merchants newly applying for credit card settlement services declare the security measures listed on the next page based on this checklist and agree to implement and maintain the security measures. We have received guidance that if you do not agree to follow the above guidelines, you should not enter into a contract with us. Thank you for your cooperation.

If you are a merchant who plans to introduce KOMOJU credit card payment systems, please indicate your implementation status of the following security measures. If the system has not yet been established, please answer on the premise that the items for each key measure will be satisfied upon completion of the establishment of the system. Also, please answer on the premise that the measures will be maintained not only at the time of signing a new franchise agreement, but also continuously after the agreement is signed.
In principle, all items must be checked for a contract to be concluded. However, since the status of installation of each security measure is dependent on the system environment of your company, please check with your internal system staff or contracted system developer before checking the status of each security measure. If your system is outsourced, please confirm the status of the outsourced system before responding to our inquiry.

Topic 1: Measures against inadequate access restrictions on the administrator's screen and administrator ID/PW mismanagement

FieldTypeDescription
jcb_amex_diners_credit_card.access_restrictionscheckboxQuestion: Restrict IP addresses accessible to administrators; if IP addresses cannot be restricted, set access restrictions such as basic authentication on the administrator screen.
Option:
1. true= Implemented (to be implemented)
2. false= Not known
jcb_amex_diners_credit_card.mfa_implementationcheckboxQuestion: Adopt two-step or two-factor authentication to prevent unauthorized use of acquired accounts.
Option:
1. true= Implemented (to be implemented)
2. false= Not known
jcb_amex_diners_credit_card.account_lockcheckboxQuestion: In the login form of the administrator screen, enable the account lock function and lock the account after 10 or less failed login attempts (based on PCI DSS ver 4.0).
Option:
1. true= Implemented (to be implemented)
2. false= Not known

Topic 2: Measures against inadequate settings due to exposure of data directories

FieldTypeDescription
jcb_amex_diners_credit_card.public_directoriescheckboxQuestion: Do not place important files in public directories. (Make certain directories private. Place important files in directories other than public directories.)
Option:
1. true= Implemented (to be implemented)
2. false= Not known
jcb_amex_diners_credit_card.file_extension_restrictionscheckboxQuestion: Configure settings such as restricting file extensions and files that can be uploaded by web servers and web applications.
Option:
1. true= Implemented (to be implemented)
2. false= Not known

Topic 3: Periodic vulnerability assessments or penetration tests, and measures to address web application vulnerabilities.

FieldTypeDescription
jcb_amex_diners_credit_card.vulnerability_assessmentscheckboxQuestion: Conduct periodic vulnerability assessments or penetration tests, and take necessary corrective actions.
Option:
1. true= Implemented (to be implemented)
2. false= Not known
jcb_amex_diners_credit_card.sql_injection_and_xsscheckboxQuestion: As measures against SQL injection vulnerabilities and cross-site scripting vulnerabilities, use the latest plug-ins (preferably those without such vulnerabilities) and upgrade software versions.
Option:
1. true= Implemented (to be implemented)
2. false= Not known
jcb_amex_diners_credit_card.source_code_reviewcheckboxQuestion: If a web application is developed or customized, conduct a source code review to confirm that it has been securely coded. Check input values of input forms at the same time.
Option:
1. true= Implemented (to be implemented)
2. false= Not known

Topic 4: Installation and operation of anti-virus software as measure against malware

FieldTypeDescription
jcb_amex_diners_credit_card.anti_virus_softwarecheckboxQuestion: Install anti-virus software as measures against malware detection/removal, etc., and update signatures, perform periodic full scans, etc.
Option:
1. true= Implemented (to be implemented)
2. false= Not known

Topic 5: Countermeasures against malicious validation and credit masters

FieldTypeDescription
TBDcheckboxQuestion: One or more of the following measures are implemented against malicious validation and credit masters*.
- Restrict access from suspicious IP addresses
- Restrict input from the same account and hide error content so that error content is not known in the event of an error
- Identity verification, including EMV 3-D Secure and SMS notification
- Take measures such as setting a limit on the number of validity checks.
Option:
1. true= Implemented (*You do not need to take any additional measures, if your Platform Merchant may clear this item by introducing 3D Secure at KOMOJU.)
2. false= Not known

Topic 6: Countermeasures against unauthorized login

FieldTypeDescription
TBDcheckboxQuestion: Does your site have a user login function (i.e., register/maintain a credit card number and log in to use that card number)?
Option:
1. true= Yes
2. false= No

Topic 7: If you answered true to the question in Topic 6, please answer the following questions regarding the anti-fraud login measures implemented in your system. (According to the rules of the Japan Credit Association, one or more of the measures listed below must be implemented in each of the following situations: member registration, member login authentication, and user attribute information change.)

(1) Question: Please check if you have implemented effective measures to prevent fraudulent use at the time of member registration (credit card number registration).

  • Option: Can select one or multiple of the following
FieldTypeDescription
TBDcheckboxRestrict access from suspicious IP addresses
TBDcheckboxIdentification by two-factor authentication, etc.
TBDcheckboxConfirmation of personal information at the time of member registration
TBDcheckboxFraud detection system (Fraud service)

(2) Question: Please check if you have implemented effective countermeasures against fraudulent logins during login authentication after member registration.

  • Option: Can select one or multiple of the following
FieldTypeDescription
TBDcheckboxRestrict access from suspicious IP addresses
TBDcheckboxIdentification by two-factor authentication, etc.
TBDcheckboxTighten limits on the number of login attempts (to address account password cracking)
TBDcheckboxEmail and SMS notifications upon login, throttling, etc.
TBDcheckboxDevice fingerprints, etc.

(3) Question: Please check if you have implemented effective measures to prevent fraudulent use when changing member attributes (name, address, email address, etc.) after login.

  • Option: Can select one or multiple of the following
FieldTypeDescription
TBDcheckboxRestrict access from suspicious IP addresses
TBDcheckboxIdentification by two-factor authentication, etc.
TBDcheckboxFraud detection system (Fraud service)

(3) PayPay

Payment methods: paypay

Available for corporation andsole_proprietor

The following information is required when applying for PayPay:

FieldTypeDescription
paypay.accepted_paypay_tosterms_of_serviceSeller Merchant has read and agreed with the following terms and conditions and privacy policy. and also agrees to be contacted by PayPay regarding sales promotions.
1. PayPay加盟店規約
2. PayPay加盟店ガイドライン
3. 自治体等およびふるさと納税ポータルサイト運営会社への加盟店情報連携の同意について

(4) LINE Pay

Payment methods: linepay

Available for corporation andsole_proprietor

The following information is required when applying for LINEPay:

FieldTypeDescription
linepay.accepted_line_tosterms_of_serviceSeller Merchant has read and agreed with the following terms and conditions and privacy policy.
1. LINE Cash加盟店規約
2. LINE Money出店規約
3. 包括代理加盟店経由加盟店契約特約
4. 甲のプライバシーポリシー
Note: If Seller Merchant is a Dropshipping Business, it is NOT eligible to apply for LINE Pay.

(5) Merpay

Payment methods: merpay

Available for corporation only.

The following information is required when applying for Merpay:

FieldTypeDescription
merpay.accepted_merpay_tosterms_of_serviceSeller Merchant has read and agreed with the following terms and conditions and privacy policy.
1. メルペイ加盟店規約
2. メルペイプライバシーポリシー
shared_payment_method_data.privacy_policy_urlstringURL of your user's privacy policy

(6) Bank Transfer

Payment methods: bank_transfer

Available for corporation andsole_proprietor

No additional information is required when applying for Bank Transfer.

(7) Pay-easy

Payment methods: pay_easy

Available for corporation andsole_proprietor

No additional information is required when applying for Pay-easy.

(8) Konbini

Payment methods: convenience_store

Available for corporation andsole_proprietor

The following information is required when applying for Merpay:

FieldTypeDescription
shared_payment_method_data.open_timestringOpening time of Seller Merchant's customer service
shared_payment_method_data.close_timestringClosing time of Seller Merchant's customer service
convenience_store.expected_number_of_paymentsintegerSeller Merchant's expected number of transactions per month

(9) 7-Eleven

Payment methods: seven_eleven

Available for corporation only

For 7-Eleven payment, there is a screening process to ensure that the site and operation are in line with the regulations set by 7-Eleven. To enable 7-Eleven payments, your site must meet all the following requirements.

The expected review time is approximately one to two months after applying.

During the review process, both 7-Eleven and the KOMOJU Support Team may contact your user individually for confirmation or suggestions.

The following information is required when applying for 7-Eleven:

FieldTypeDescription
shared_payment_method_data.open_timestringOpening time of Seller Merchant's customer service
shared_payment_method_data.close_timestringClosing time of Seller Merchant's customer service
seven_eleven.no_direct_delivery_from_producercheckboxDescription: 7-Eleven payment is not available for products that are shipped directly from the place of production or from the manufacturer. Products must be in your own warehouse or contracted warehouse for immediate delivery at the time of order.

Checkbox: No products are shipped directly from the place of production or from the manufacturer
seven_eleven.no_ticket_salescheckboxDescription: Admission tickets, spectator tickets, and other "ticket sales" cannot be handled.

Checkbox: No tickets are sold
seven_eleven.correct_flow_for_order_itemscheckboxDescription: If you have products that are on backorder or made-to-order, the flow must be such that orders are accepted only after the products have arrived at your store or warehouse.

Checkbox: We follow the above flow
seven_eleven.delivery_within_two_monthscheckboxDescription: Made-to-order products (custom-made) and pre-order products (pre-launch products) must be shipped within two months of ordering.
In addition, the specific date of shipment or arrival must be clearly indicated on the website for each product.
[Recommended] Delivery on YYYY/MM/DD (specific date)
[Acceptable] Delivery in early YYYY/MM (specified in the form of early, mid, or late month)
[Not Acceptable] Delivery in YYYY/MM, after YYYY/MM, delivery from YYYY/MM, etc

Checkbox: Sales of made-to-order and pre-order products are made in accordance with the above regulations
seven_eleven.all_items_are_cheaper_than_konbini_limitcheckboxDescription: If you have merchandise that requires more than 300,000 yen per transaction, your site must clearly indicate "Konbini Payment(s) cannot be used for payments over 300,000 yen"
If you handle transactions exceeding 300,000 yen and the above information cannot be confirmed on your website, the screening process will take longer.

Checkbox: Our merchandise meets the above regulation
seven_eleven.display_sales_permit_numbercheckboxDescription: If you have products that require a sales license, you must clearly state the license number on your website. Also, if you are dealing with cosmetics, health foods, or supplements, please make sure that the description and sales are in accordance with the Pharmaceutical Affairs Law ( https://www.mhlw.go.jp/shingi/2006/05/dl/s0525-4e.pdf ).

Checkbox: Acknowledged
seven_eleven.order_fee_is_displayedcheckboxDescription: Shipping costs must be clearly listed on the site in an easy to understand manner by region or by product size. They should also be available for review before adding items to the shopping cart.

Checkbox: Users can check the shipping cost before adding items to the shopping cart
seven_eleven.no_international_transactioncheckboxDescription: 7-Eleven payment can only be used within Japan. 7-Eleven payment cannot be used for overseas orders or shipments. We also cannot provide 7-Eleven payment for non-Japanese websites.

Checkbox: We will not use 7-Eleven payment for international orders, international shipping, or non-Japanese websites
seven_eleven.provided_info_matches_sctlcheckboxDescription: The application information you submitted to KOMOJU and the content of the "Notation based on Act of Specified Commercial Transactions" page must match.

Checkbox: There are no discrepancies between the information submitted to KOMOJU and the content of the "Notation based on Act of Specified Commercial Transactions" page
seven_eleven.sctl_page_has_phone_numbercheckboxDescription: You phone number must be displayed on the "Notation based on Act of Specified Commercial Transactions" page. The phone number must be a landline number, cell phone numbers are not acceptable. If your phone number is different than the one specified on the "Notation based on Act of Specified Commercial Transactions" page, please enter your new phone number in the "Notes" section at the bottom of the form.

Checkbox: The phone number is displayed on the "Notation based on Act of Specified Commercial Transactions" page
seven_eleven.product_pages_are_publiccheckboxDescription: Are the product pages ready and publicly accessible?

Checkbox: Product pages are ready and publicly accessible
seven_eleven.have_sold_as_regular_pricecheckboxDescription: If the product or service you are selling is listed with a regular price and a discounted price, do you have a record of selling it at the regular price?
Please make sure that you are not in violation of the Act against Unjustifiable Premiums and Misleading Representations. https://www.caa.go.jp/policies/policy/representation/fair_labeling/representation_regulation/double_price/

Checkbox: We have a track record of selling our products at both regular and discounted prices/this regulation does not apply to our product or service
seven_eleven.site_is_publiccheckboxDescription: Is the site URL accessible? If login is required, please write "ID/PW for site viewing" and include the login information in the "Notes" section at the bottom of the form.

Checkbox: Site is accessible
seven_eleven.notestringShare the login credential here if ID/PW is required to access your user's site.