Manage sub-merchants
Learn how to manage your sub-merchants
As a Platform Merchant, you'll have the following capabilities to manage your sub-merchants.
View the list of sub-merchants
(1) Method 1: Request Merchant: List API
In the API response, you'll be able to check the status of the following aspects
Application status
: This is KOMOJU's current review status of the sub-merchant's application. It can be accepted, declined, or pending.Payments_enabled
: This represents if the Seller Merchant can start processing payments. For Payout Merchant, it always be null since it is never a processing merchant.Payouts_enabled
: This represents whether the sub-merchant can receive payouts from KOMOJU or not. Both Seller Merchant and Payout Merchant should have a status.
(2) Method 2: Access KOMOJU dashboard
You can also access this via the dashboard. The path: Side navigation bar -> select "Sub-merchants".
View the detail of a sub-merchant
(1) Method 1: Request Merchant: Show API
You'll be able to access detailed information of the sub-merchant. Below is the explanation of some key attributes (not all):
Field | Type | Description |
---|---|---|
live | boolean | The live status of the sub-merchant. |
platform_role | string | The role of the sub-merchant, either Seller Merchant or Payout Merchant. |
application_status | string | The review status of the sub-merchant's application |
payments_enabled | boolean | This represents if the sub-merchant can process payments |
payouts_enabled | boolean | This represents whether the sub-merchant can receive payouts from KOMOJU or not. |
send_payment_instruction_email | boolean | Email with payment instructions will be sent to the customer's email address. (reference) |
send_payment_receipt_email | boolean | After the customer completes the payment, an email with a receipt will be sent to the customer's email address. (reference) |
send_payment_reminder_email | boolean | 1 day before the payment's expiration date, a reminder email will be sent to the customer's email address. (reference) |
send_payment_refund_email | boolean | When the full refund is completed, an email will be sent to the customer email address.(reference) (*The e-mail will be sent only when the full refund is completed. Partial refunds are not supported.) |
expiry_settings | array | The expiry days of Konbini payment and Bank Transfer payments. - Reference of Konbini payment expiry date - Reference of Bank Transfer payment expiry date |
active_payment_methods | array | The payment methods that Seller Merchant supports the customers to pay |
(2) Method 2: Access KOMOJU dashboard
You can also access the dashboard to check the details. The path: Side navigation bar -> select "Sub-merchants" -> select a specific sub-merchant -> select "Settings" tab.
Update sub-merchant settings
(1) Method 1: Request Merchant: UpdateAPI
You can update the settings of some fields mentioned in "View the detail of a sub-merchant" above.
(2) Method 2: Access KOMOJU dashboard
You can also access the dashboard to update the settings of each sub-merchant. The path: Side navigation bar -> select "Sub-merchants" -> select a specific sub-merchant -> select "Settings" tab.
View payment list
(1) Method 1: Request Payment: List for Merchant API
If your sub-merchant is a Seller Merchant, you can get a list of payments processed under its account. In contrast, if the sub-merchant is a Payout Merchant, there is no payment record under its account due to not being a processing merchant.
(2) Method 2: Access KOMOJU dashboard
You can also access the dashboard to view the payment list. The path: Side navigation bar -> select "Payments" -> filter the records by sub-merchant's name.
View payment detail
(1) Method 1: Request Payment: Show API
You can access the detailed information of a payment by giving a payment id.
(2) Method 2: Access KOMOJU dashboard
The path: Side navigation bar -> select "Payments" -> select a specific payment record
Check balance
(1) Method 1: Request Balance: Show API
You can check the outstanding balance of a sub-merchant account with balance_total
attribute. Since Platform Model only supports JPY processing payment methods, you should select JPY
for currency
attribute.
(2) Method 2: Access KOMOJU dashboard
You can also access the dashboard to check it. The path: Side navigation bar -> select "Sub-merchants" -> select a specific sub-merchant -> select "Payout Balance" tab.
View transactional records
(1) Method 1: Request Balance: Transactions and Balance: Transaction API
With Balance: Transactions API, you can view all transactional records of a sub-merchant.
On the other hand, by requesting Balance: Transaction API with given a transaction UUID, you'll be able to view more detailed transactional records belonging to that transaction of a sub-merchant.
(2) Method 2: Access KOMOJU dashboard
You can also access the dashboard to check those records. The path: Side navigation bar -> select "Sub-merchants" -> select a specific sub-merchant -> select "Transaction Records" tab.
View settlements list
(1) Method 1: Request Settlement: ListAPI
You can get a list of settlement records that KOMOJU has been paid out or going to pay out to your sub-merchant.
(2) Method 2: Access KOMOJU dashboard
You can also access the dashboard to view the settlement list of your sub-merchant. The path: Side navigation bar -> expand "Financial" section -> select "Settlements" -> filter the settlement records by sub-merchant's name
View settlements detail
(1) Method 1: Request Settlement: Show API
You can access detailed information on a settlement record by giving a specific settlement id.
(2) Method 2: Access KOMOJU dashboard
The path: Side navigation bar -> expand "Financial" section -> select "Settlements" -> select a specific settlement record
Download settlements report
(1) Method 1: Request Settlement: CSV and Settlement: XLS API
You can fetch a CSV file or an Excel file of a specific settlement record by giving a specific settlement id.
(2) Method 2: Access KOMOJU dashboard
The path: Side navigation bar -> expand "Financial" section -> select "Settlements" -> select a specific settlement record -> select "Download" button -> select "Download CSV" or "Download Excel"
Download settlements notice
(1) Method 1: Request Settlement: PDF API
You can fetch a PDF file of a Settlement Notice by giving a specific settlement id.
(2) Method 2: Access KOMOJU dashboard
The path: Side navigation bar -> expand "Financial" section -> select "Settlements" -> select a specific settlement record -> select "Download" button -> select "Settlement Notice"
Updated 23 days ago